Contact us


Support Phone Line: Melbourne metro – 03 9654 0622

Outside Melbourne: 1300 552 511 (note: calls to this number from mobile phones will incur higher charges – see your mobile service plan for details)

The Support Line operates Monday to Friday 9.30am to 3.00pm.

Telephone Interpreters are available.


Administration phone: 03 9654 0327

Address: Level 1, 210 Lonsdale Street, Melbourne, Vic 3000



Administration and media

For general enquiries and media, please call our administration line on 03 9654 0327 or email
Office hours Monday to Friday 9:30am – 3:00pm


CSMC values your feedback. We are requesting women and organisations who have used our services to complete our short online survey. The information collected will assist us to highlight the major issues impacting single mothers, identify emerging trends, and deliver a dynamic service that improves the lives of single mothers and their children.

Please follow this link to complete the survey

It will only take 10 minutes or less and your answers will remain strictly confidential and anonymous.
Thanks for taking the time to let us know what you think.

Need help?

If you are in immediate danger call 000 and ask for police assistance.

If you are in need assistance with family violence and are not in immediate danger contact safe steps Family Violence Response Centre on 1800 015 188. safe steps is a state-wide service for Victorian women and their children who are experiencing family violence.

For counselling and advice about family violence, call 1800 RESPECT or visit

If you are homeless, at risk of homelessness or escaping family violence, you can contact your nearest crisis support centre for assistance. Call 1800 825 955 24 hours a day or go to Crisis and emergency contacts

Alternatively, you can contact us at the Council of Single Mothers and their Children to discuss any issue. Call 03 9654 0622 or 1300 552 511 if you are outside the Melbourne metropolitan area, 9.30am-3.00pm Monday to Friday, or email anytime.