When she called CSMC’s Support Line, Rani was cold. The heater in her home was broken and although her landlord had promised to fix it, he hadn’t, and Rani was scared to keep asking for fear of being evicted. When Lesley called us, she told the Support Worker that urgent car repairs had meant that she had no money for groceries to feed her children. When Freda called CSMC’s Support Line, she wanted to know if her school was able to enforce payment of school fees. Alex was unsure if she was required to vote in the election based on her residency status.
Some women who call CSMC’s Support Line are dealing with complex and serious issues; others are simply seeking answers to questions, but they all share one thing in common: they all receive the support, referrals, information, and resources they need from a Support Line Worker with the lived experience of being a single mother.
Every single mother who calls CSMC’s Support Line is connected to a Support Line Worker who provides validation, support, and the opportunity to discuss the issues and evaluate options. Callers are provided with support that includes specialist tailored information, referrals, and emergency financial support.
CSMC’s Support Line Workers listen without judgement, so if you are in need of support, contact us today.
*Names have been changed to protect privacy.
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